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E-business and e-commerce management : strategy, implementation and practice /

Chaffey, Dave. 1963-

E-business and e-commerce management : strategy, implementation and practice / Dave Chaffey. - 4th ed. - Harlow, England ; New York : FT Prentice Hall, 2009. - xxxii, 764 p. : col. ill. ; 27 cm.

Includes bibliographical references and index.

Introducing to e-business and e-commerce -- E-commerce fundamentals -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- Implementation and maintenance.

This volume covers business models, theoretical tools and international aspects of e-business and e-commerce.

9780273719601 (pbk. : alk. paper) 0273719602 (pbk. : alk. paper)

2009009561

GBA932886 bnb GBA932886 dnb

015103025


Electronic commerce.
Business enterprises--Computer networks.

HF5548.32 / .C472 2009