Check-in check-out /
Vallen, Gary K.
Check-in check-out / Gary K. Vallen, Jerome J. Vallen. - 9th ed. - Boston : Pearson, c2014. - xv, 436 p. : ill. (some col. ) ; 29 cm.
Includes bibliographical references and index.
The traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology.
9781292021102
2012016018
Hotel management.
Motel management.
TX911.3.M27 / .V352 2014
Check-in check-out / Gary K. Vallen, Jerome J. Vallen. - 9th ed. - Boston : Pearson, c2014. - xv, 436 p. : ill. (some col. ) ; 29 cm.
Includes bibliographical references and index.
The traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology.
9781292021102
2012016018
Hotel management.
Motel management.
TX911.3.M27 / .V352 2014