Includes bibliographies.

Acknowledgements -- Foreward -- List of abbreviations -- Introduction -- What do we mean by the hospitality industry -- Employment law in the hospitality and catering industry --Food safety --Health safety and security-- Kitchen planning equipment services and energy conservation -- Production systems -- Food commodities -- Basic nutrition diet and health -- Menu planning diet and health -- Menu planning events and banqueting -- Food purchasing, storage and control --The service of food and bevarages -- Front office and accomodation services -- Marketing and sales --Customer service -- Human resource and talent management.