000 | 01212cam a2200265 a 4500 | ||
---|---|---|---|
999 |
_c3515 _d3515 |
||
001 | 17269623 | ||
003 | ZET-ke | ||
005 | 20190808144306.0 | ||
008 | 120424s2013 maua b 001 0 eng | ||
010 | _a 2012016018 | ||
020 | _a9781292021102 | ||
040 |
_aDLC _cDLC _dZET-ke _beng |
||
050 | 0 | 0 |
_aTX911.3.M27 _b.V352 2014 |
100 | 1 | _aVallen, Gary K. | |
245 | 1 | 0 |
_aCheck-in check-out / _cGary K. Vallen, Jerome J. Vallen. |
250 | _a9th ed. | ||
260 |
_aBoston : _bPearson, _cc2014. |
||
300 |
_axv, 436 p. : _bill. (some col. ) ; _c29 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
505 | _aThe traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology. | ||
650 | 0 |
_aHotel management. _9916 |
|
650 | 0 | _aMotel management. | |
700 | 1 | _aVallen, Jerome J. | |
942 |
_2lcc _cBK _kTX911.3.M27 _m .V352 2014 |