000			01212cam a2200265 a 4500
999			_c3515 _d3515
001			17269623
003			ZET-ke
005			20190808144306.0
008			120424s2013 maua b 001 0 eng
010			_a 2012016018
020			_a9781292021102
040			_aDLC _cDLC _dZET-ke _beng
050	0	0	_aTX911.3.M27 _b.V352 2014
100	1		_aVallen, Gary K.
245	1	0	_aCheck-in check-out / _cGary K. Vallen, Jerome J. Vallen.
250			_a9th ed.
260			_aBoston : _bPearson, _cc2014.
300			_axv, 436 p. : _bill. (some col. ) ; _c29 cm.
504			_aIncludes bibliographical references and index.
505			_aThe traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology.
650		0	_aHotel management. _9916
650		0	_aMotel management.
700	1		_aVallen, Jerome J.
942			_2lcc _cBK _kTX911.3.M27 _m .V352 2014