000			05132cam a22007578i 4500
001			on1338303110
003			OCoLC
005			20241121073221.0
006			m d
007			cr |||||||||||
008			220727s2023 ilu ob 001 0 eng
010			_a 2022036083
040			_aDLC _beng _erda _cDLC _dOCLCF _dOCLCO _dOCLCL _dN$T _dTXM
019			_a1393539759
020			_a9780838936443 _q(pdf)
020			_a083893644X
020			_a9780838936450 _q(epub)
020			_a0838936458
020			_z9780838937334 _q(paperback)
020			_z0838937330
035			_a3661671 _b(N$T)
035			_a(OCoLC)1338303110 _z(OCoLC)1393539759
042			_apcc
050	0	0	_aZ711
082	0	0	_a025.5/2 _223
049			_aMAIN
100	1		_aCassell, Kay Ann, _eauthor. _925855
245	1	0	_aReference and information services : _ban introduction / _cKay Ann Cassell, Uma Hiremath.
250			_aFifth edition.
263			_a2212
264		1	_aChicago : _bALA Neal-Schuman, _c2023.
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
504			_aIncludes bibliographical references and indexes.
505	0		_aPart I. Fundamental concepts -- Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Part II. Introduction to major reference sources -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything -- encyclopedias -- Answering questions that require handy facts -- ready reference sources -- Answering questions about words -- dictionaries, concordances, and manuals -- Answering questions about current events, issues and research topics -- databases (and indexes) -- Answering questions about law and business -- special guidelines and sources -- Answering questions about health -- special guidelines and sources / Emily Vardell -- Answering questions about geography, countries, and travel -- atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people -- biographical information sources -- Answering questions about government and related issues -- government information sources -- Part III. When and how to use the internet as a reference tool -- Readers' advisory services / Maria Fesz and Cindy Orr -- Reference services for children and young adults / Melissa Gross -- Information literacy in the reference department -- Part IV. Developing and managing reference collections and services -- Selecting and evaluating reference material -- Managing reference departments -- Assessing and improving reference services -- Ethics in reference / Diana Floegel -- Reference 2.0 -- The future of information services -- Appendix A. RUSA outstanding reference sources 2012-2022 -- Appendix B. RUSA definition of reference.
520			_a"The fifth edition of Reference and Information Services: An Introduction is consciously aimed at arming the reference librarian with the skills, expertise, and mindset needed to keep up with changing resources and best practices"-- _cProvided by publisher.
588			_aDescription based on print version record and CIP data provided by publisher; resource not viewed.
590			_aOCLC control number change
650		0	_aReference services (Libraries) _913521
650		0	_aElectronic reference services (Libraries) _913520
650		0	_aReference books _vBibliography. _925856
650		0	_aElectronic reference sources _vDirectories. _925857
650		6	_aBiblioth�eques _xServices de r�ef�erence. _925858
650		6	_aBiblioth�eques _xServices de r�ef�erence �electroniques. _925859
650		6	_aOuvrages de r�ef�erence �electroniques _vR�epertoires. _925860
650		7	_aElectronic reference services (Libraries) _2fast _913520
650		7	_aElectronic reference sources _2fast _925861
650		7	_aReference books _2fast _925862
650		7	_aReference services (Libraries) _2fast _913521
655		7	_aBibliographies _2fast
655		7	_aDirectories _2fast _925863
655		7	_abibliographies. _2aat
655		7	_adirectories. _2aat _925864
655		7	_aBibliographies. _2lcgft
655		7	_aDirectories. _2lcgft _925863
655		7	_aBibliographies. _2rvmgf
655		7	_aR�epertoires. _2rvmgf _925865
700	1		_aHiremath, Uma, _eauthor. _925866
758			_ihas work: _aReference and information services (Text) _1https://id.oclc.org/worldcat/entity/E39PCGdmXyCjPQ7pQVPkXFR6PP _4https://id.oclc.org/worldcat/ontology/hasWork
776	0	8	_iPrint version: _aCassell, Kay Ann. _tReference and information services _bFifth edition. _dChicago : ALA Neal-Schuman, 2023 _z9780838937334 _w(DLC) 2022036082
856	4	0	_3EBSCOhost _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3661671
938			_aEBSCOhost _bEBSC _n3661671
994			_a92 _bN$T
999			_c9181 _d9181