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Relationship between Service Blue Print Dimension and Customer Satisfaction in the Insurance Industry in Kenya

Njoki Chege, Catherine; Wanjau Kenneth, Lawrence; Nkirina, Severina (BRAIN. Broad Research in Artificial Intelligence and Neuroscience, 2019-12)
Relationship Between Empathy Dimension and Customer Satisfaction in the Insurance Industry in Kenya

Njoki Chege, Catherine; Wanjau Kenneth, Lawrence; Nkirina, Severina (International journal of research in business and social science, 2019-11-08)
Management Science Tools and Operational Efficiency of Public Universities in Kenya

Osumba Olingo, Peter; Sang, Paul Dr. (African Journal of Emerging Issues (AJOEI), 2019)
Role of Supply Base Rationalization Techniques on Procurement Performance in Public Sector: A Case of Lake Basin Development Authority, Kenya.

Otieno Omondi, Bernard; Langat, Evans (International Journal of Economics, Commerce and Management, 2019-11)
Electoral Result Transmission Model Based on RSA and AES Algorithm

Githinji, Stanley (International Journal of Multidisciplinary in Cryptology and Information Security, 2019-02)
Effect of Network Accessibility on Record Maintenance in Technical and Vocational Education and Training Institutions in Kenya: (A Case Study of Nyandarua Institute of Science and Technology)

Githinji, Stanley; Mathangani, Salome; Kariuki, Pauline (IOSR Journal Of Humanities And Social Science, 2019-07)
Influence of Financial Literacy on Entrepreneurial Performance among Micro and Small Entreprises in Kericho County, Kenya

Kibas, Peter; Zakayo, Charles; Sang, Matilda Chemutai Sang (International Journal of Economics, Commerce & Management, 2019-10)
Access to Financial Credit Products and its Influence on Entrepreneurial Performance among Micro and Small Enterprises in Kericho County, Kenya.

Sang, Matilda Chemutai; Zakayo, Charles; Kibas, Peter (International Journal of Business and Management Review, 2019-10)
Assessment of Critical Success Factors of Mobile Banking Innovations at Commercial Bank of Africa and Equity Bank in Kenya

Gitau, Geoffrey Kamau; Mudome, Joy; Mwalili, Tobias (International Journal of Economics and Finance., 2019-09)
Influence of Customer Emotions on Customer Loyalty among Star-Rated Hotels in North Rift, Kenya

Gitau, Geoffrey Kamau; Mwaura, Peter; imama, Beatrice Jemaiyo (British Journal of Marketing Studies, 2019-07)

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