Armstrong's handbook of performance management : an evidence-based guide to delivering high performance / Michael Armstrong.

Rev. ed. of: Performance management. 3rd ed. 2006.

Includes bibliographical references and indexes.

The foundations of performance management -- The conceptual framework of performance management -- Critiques of performance management -- Performance management systems -- Managing performance management -- Managing under-performance -- Goal setting -- Feedback -- 360-degree feedback -- Performance reviews -- Analyzing and assessing performance -- Coaching -- Performance management surveys -- Performance management models -- Reactions to performance management -- The impact of performance management -- Managing organisational performance -- Managing team performance -- Performance management and learning -- Performance management and reward -- Developing performance management -- The performance management role in line managers -- Learning about performance management -- Evaluating performance management.