Customer loyalty guaranteed : create, lead, and sustain remarkable customer service /
Bell, Chip R.
Customer loyalty guaranteed : create, lead, and sustain remarkable customer service / Chip R. Bell and John R. Patterson. - Avon, Mass. : Adams Media, c2007. - xxi, 233 p. ; 18 cm.
Includes bibliographical references and index.
1598694685 (pbk.) : $12.95 9781598694680 (pbk.)
2007018991
Customer relations.
Customer loyalty.
Customer services.
HF5415.5 / .B4337 2007
Customer loyalty guaranteed : create, lead, and sustain remarkable customer service / Chip R. Bell and John R. Patterson. - Avon, Mass. : Adams Media, c2007. - xxi, 233 p. ; 18 cm.
Includes bibliographical references and index.
1598694685 (pbk.) : $12.95 9781598694680 (pbk.)
2007018991
Customer relations.
Customer loyalty.
Customer services.
HF5415.5 / .B4337 2007