Zetech University Library - Online Catalog

Mobile: +254-705278678

Whatsapp: +254-706622557

Feedback/Complaints/Suggestions

library@zetech.ac.ke

Communication :

Tyler, Shirley,

Communication : a foundation course / Shirley Tyler, Chris Kossen and Charmaine Ryan. - Rev. ed. - Australia: Pearso Education Australia, 2002. - ix, 252 p.: ill. 23 cm.

Includes index.

Unit i principles of communication -- why study communication -- written and electronic communication -- what is communication theory -- Understanding nonverbal messages -- Listening and responding -- Adapting to others : diversity and communication -- Unit ii interpersonal communication -- Understanding interpersonal communication -- Enhancing relationships -- Unit iii communicating in groups and teams -- Understanding group and team performance -- Enhancing group and team performance -- Unit iv presentational speaking -- Developing your presentation -- Organizing and outlining your presentation -- Delivering your presentation -- Speaking to inform -- Speaking to persuade -- A interviewing -- B sample speeches for discussion and evaluation.

9781740095976 0205876722


Communication.

HM1206 / .T9 2002

302.2