Zetech University Library - Online Catalog

Mobile: +254-705278678

Whatsapp: +254-706622557

Feedback/Complaints/Suggestions

library@zetech.ac.ke

Communication : a hands-on approach /

Clearly, Sandra

Communication : a hands-on approach / Sandra Clearly - Landsdowne: Juta & Co. Ltd, 2012. - xvi, 432 p.: ill.; 24 cm.

Unit i principles of communication -- Foundations of human communication -- Self-awareness and communication -- Understanding verbal messages -- Understanding nonverbal messages -- Listening and responding -- Adapting to others : diversity and communication -- Unit ii interpersonal communication -- Understanding interpersonal communication -- Enhancing relationships -- Unit iii communicating in groups and teams -- Understanding group and team performance -- Enhancing group and team performance -- Unit iv presentational speaking -- Developing your presentation -- Organizing and outlining your presentation -- Delivering your presentation -- Speaking to inform -- Speaking to persuade -- A interviewing -- B sample speeches for discussion and evaluation.

9780702177149 0205876722 9780205248728 (student ed.) 0205248721 (student ed.)

2012000854


Communication.

P 90 / .C6 2005

302.2