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Revenue management for the hospitality industry /

Hayes, David K.

Revenue management for the hospitality industry / David K. Hayes, Allisha A. Miller. - Hoboken, N.J. : Wiley, c2011. - xvi, 512 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Introduction to revenue management -- Strategic pricing -- Value -- Differential pricing -- The revenue manager's role -- Forecasting demand -- Inventory and price management -- Distribution channel management -- Evaluation of revenue management efforts in lodging -- Revenue management for food and beverage services -- Evaluation of revenue management efforts in food and beverage services -- Specialized applications of revenue management -- Building better business.

"This is the first book that has been developed specifically to examine what revenue managers in the hospitality industry must know and do to be successful. Numerous cases and practical examples are used to illustrate revenue management concepts. Chapter ending questions and problems help them perform the calculations and practice the decision-making skills that are used in the field. RM in Action shows how the revenue management principles can be clearly illustrated using real-world examples reported in various news outlets. RM on the Web offers sites listed on the Internet to provide supplemental information about a topic or issue. Revenue managers will then gain hands-on skills to effectively manage their inventories and prices."--Provided by publisher. "This is the first book that has been developed specifically to examine what revenue managers in the hospitality industry must know and do to be successful."--Provided by publisher.

9780470393086 (pbk.) 0470393084 (pbk.)

2010025496

GBB072692 bnb

015577957 Uk


Hospitality industry--Management.
Hospitality industry.

TX911.3.M27 / H395 2011

647.94068/1