Hotel management and operations /
Hotel management and operations /
edited by Denney G. Rutherford, Michael J. O'Fallon.
- 5th ed.
- Hoboken, N.J. : John Wiley, c2011.
- xviii, 494 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Overview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management.
9780470177143 9780471470656
2005011811
Hotel management.
TX911.3.M27 / .H663 2014
Includes bibliographical references and index.
Overview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management.
9780470177143 9780471470656
2005011811
Hotel management.
TX911.3.M27 / .H663 2014