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Strategic management in the hospitality industry /

Olsen, Michael D.

Strategic management in the hospitality industry / Michael D. Olsen, Joseph J. West, Eliza Ching Yick Tse. - 3rd ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2014. - xvii, 362 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Strategic management in the hospitality industry -- Thinking strategically a working model -- Environmental assessment -- Environmental scanning -- Environmental assessment scanning the remote environment -- Environmental assessment scanning the environment -- Investing in competitive methods -- Choosing competitive methods portfolios of products and services -- Analyzing core competencies -- Leadership and strategy -- Strategy alignment and implementation.

9781292027418

2007040763


Hospitality industry--Management.
Strategic planning.

TX911.3.M27 / .O47 2014