Communication works :
Galvin, Kathleen M.
Communication works : communication applications in the workplace / Kathleen M. Galvin and Jane Terrell. - Illinois : National Textbook Company, 2001. - xix, 396 ages : ill., 24cm.
Includes index.
Communication and the workplace -- Communication competence and workplace culture -- Verbal communication -- Nonverbal communication -- Listening -- Interpersonal communication -- Interviewing for a job -- Group and team communication -- Conflict and conflict management -- Planning and researching a presentation -- Preparing a presentation -- Giving a presentation -- Everyday public speaking -- The persuasive process.
0658002996
Communication
P90 / .G299 2001
Communication works : communication applications in the workplace / Kathleen M. Galvin and Jane Terrell. - Illinois : National Textbook Company, 2001. - xix, 396 ages : ill., 24cm.
Includes index.
Communication and the workplace -- Communication competence and workplace culture -- Verbal communication -- Nonverbal communication -- Listening -- Interpersonal communication -- Interviewing for a job -- Group and team communication -- Conflict and conflict management -- Planning and researching a presentation -- Preparing a presentation -- Giving a presentation -- Everyday public speaking -- The persuasive process.
0658002996
Communication
P90 / .G299 2001