Business Communication /
McHugh, Shirley.
Business Communication / Shirly McHugh and Jeannie Pollard. - 3rd ed. - Melbourne : Longman, 1988 - xi, 402 p. : ill. ; 27 cm.
Includes Index.
Workplace communication -- Work team communication -- Writing skills for work -- Business correspondence -- Writing reports and submissions -- Customer communication and client interaction -- Business meetings -- Job seeking and staff management skills -- Conflict resolution -- Negotiation skills -- The process of communication -- Skills for effective oral communication -- Thinking and arguing -- Managing stress and time -- Guidelines for written communication -- Sources -- References -- Index.
9780582806900
HF5718 / .M45 1888
Business Communication / Shirly McHugh and Jeannie Pollard. - 3rd ed. - Melbourne : Longman, 1988 - xi, 402 p. : ill. ; 27 cm.
Includes Index.
Workplace communication -- Work team communication -- Writing skills for work -- Business correspondence -- Writing reports and submissions -- Customer communication and client interaction -- Business meetings -- Job seeking and staff management skills -- Conflict resolution -- Negotiation skills -- The process of communication -- Skills for effective oral communication -- Thinking and arguing -- Managing stress and time -- Guidelines for written communication -- Sources -- References -- Index.
9780582806900
HF5718 / .M45 1888