Business and administrative communication /
Locker, Kitty O.
Business and administrative communication / Communication. Kitty, O. Locker. - 4th ed. - Boston, Mass : Irwin/McGraw-Hill, c1997. - xviii, 680 p. : ill. (some col.), col. map ; 29 cm.
Includes one quick reference chart.
Includes bibliographical references (p. 654-665) and indexes.
Business communication, management and success -- Building goodwill -- Adapting your message to your audience -- Making your writing easy to read -- Planning, composing and revising -- Designing documents, slides and screens -- Informative and positive messages -- Negative messages -- Writing persuasive messages -- Handling difficult persuasive situations -- Sales and fund-raising letters -- International communication -- Working and writing in groups -- Planning, proposing and researching reports -- Analyzing data and writing reports -- Using graphs and other visuals -- Making oral presentations -- Resumes -- Job application letters -- Job interviews, follow up letters and calls, and job offers.
0256220573 (alk. paper)
97010359
HF5718 / .L63 1997
Business and administrative communication / Communication. Kitty, O. Locker. - 4th ed. - Boston, Mass : Irwin/McGraw-Hill, c1997. - xviii, 680 p. : ill. (some col.), col. map ; 29 cm.
Includes one quick reference chart.
Includes bibliographical references (p. 654-665) and indexes.
Business communication, management and success -- Building goodwill -- Adapting your message to your audience -- Making your writing easy to read -- Planning, composing and revising -- Designing documents, slides and screens -- Informative and positive messages -- Negative messages -- Writing persuasive messages -- Handling difficult persuasive situations -- Sales and fund-raising letters -- International communication -- Working and writing in groups -- Planning, proposing and researching reports -- Analyzing data and writing reports -- Using graphs and other visuals -- Making oral presentations -- Resumes -- Job application letters -- Job interviews, follow up letters and calls, and job offers.
0256220573 (alk. paper)
97010359
HF5718 / .L63 1997