Front Office :
Abbot, Peter
Front Office : Procedures, Social skills, yield and Management / Peter Abbot and Sue Lewry. - 2nd ed. - Amsterdam: Elsevier, 2002. - 210p.: il.; 21cm
Procedural aspects-- Dealing with people-- Increasing yields-- Management aspects.
9788131201169
Front Office Management
TX911.3 / .F75A22 2002
Front Office : Procedures, Social skills, yield and Management / Peter Abbot and Sue Lewry. - 2nd ed. - Amsterdam: Elsevier, 2002. - 210p.: il.; 21cm
Procedural aspects-- Dealing with people-- Increasing yields-- Management aspects.
9788131201169
Front Office Management
TX911.3 / .F75A22 2002