Global business etiquette : a guide to international communication and customs /
Martin, Jeanette S.
Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney. - 2nd ed. - Santa Barbara, Calif. : Praeger, c2012. - xi, 229 p. ; 25 cm.
ncludes bibliographical references and index.
Includes bibliographical references and index.
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.
9780313397172 (hard copy : alk. paper)
2011039312
Business etiquette.
Intercultural communication.
Business communication.
HF5389 / .M37 2012
395.5/2
Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney. - 2nd ed. - Santa Barbara, Calif. : Praeger, c2012. - xi, 229 p. ; 25 cm.
ncludes bibliographical references and index.
Includes bibliographical references and index.
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.
9780313397172 (hard copy : alk. paper)
2011039312
Business etiquette.
Intercultural communication.
Business communication.
HF5389 / .M37 2012
395.5/2