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Human resource management for tourism, hospitality and leisure :

Baum,Tom.

Human resource management for tourism, hospitality and leisure : an international perspective / Tom Baum. - London : Thomson Learning ; 2006. - xii, 326 p.; 23cm.

Includes bibl.refs and Index.

People in international tourism,hospitality and leisure an introduction -- The development of tourism hospitality and leisure and the nature of employment -- Tourism hospitality and leisure labor markets -- Tourism, hospitality and leisure a service focus and the role of the people -- A dark side to the coin -- Cultural diversity in tourism hospitality and leisure -- The social composition of employment in tourism hospitality and leisure diversity beyond culture -- Education training and development -- Planning to met the human resource needs of the international tourism hospitality and leisure industry -- Sustainability and the future of work and employment in tourism hospitality and leisure.

9781844801961


Human Resource Management-Hospitality
Hospitality industry.--Personnel management.

TX911.3.P4 / .B38 2006