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Balzer-Riley, Julia W.,

Communication in nursing / Julia Balzer Riley, - Tenth edition. - St. Louis, Missouri : Elsevier, 2024. - xv, 328 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Responsible, assertive, caring communication in nursing
The client-nurse relationship: a helping relationship
Starting with YOU: understanding yourself to build a foundation for learning about communication
Solving problems together
Understanding each other: communication and culture
Demonstrating warmth
Showing respect
Being genuine
Being empathetic
Honoring professional boundaries
Being specific
Asking questions
Expressing opinions
Using humor
Embracing the spiritual journal of healthcaring: meaning making
Requesting support
Overcoming evaluation anxiety
Working with feedback
Using relaxation techniques to become more mindful
Incorporating imagery in professional practice and self-care
Incorporating positivity into life and work
Learning to work together in groups
Navigating the complex world of digital communication
Learning confrontation skills
Refusing unreasonable requests
Caring communication with clients and colleagues whose behaviors are challenging
Confronting bullying and incivility and honestly with respect
Managing team conflict assertively and responsibly
Communicating at the end of life
Continuing the commitment to the journey

ISBN: 9780323871457

LCCN: 2019949240

Subjects--Topical Terms:
Nurse and patient.
Communication in nursing.
Interpersonal communication.

LC Class. No.: RT86.3 / .B35 2024