Coordinate implementation of customer service strategies / (Record no. 4005)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00623nam a22001937a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190814162217.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160628b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780074712641 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | ZET-ke |
| Modifying agency | ZET-ke |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .C36 2003 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Corcoran, Gerry. |
| 245 ## - TITLE STATEMENT | |
| Title | Coordinate implementation of customer service strategies / |
| Statement of responsibility, etc | Gerry Corcoran. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Australia : |
| Name of publisher, distributor, etc | McGraw Hill, |
| Date of publication, distribution, etc | c2003 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 88 p. : |
| Other physical details | ill ; |
| Dimensions | 27 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Bibliography p. 87- 88 |
| 521 ## - TARGET AUDIENCE NOTE | |
| Target audience note | Bibliography p. 87- 88 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Customer Service. |
| Topical term or geographic name as entry element | Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Books |
| Call number prefix | HF5415.5 |
| Call number suffix | .C36 2003 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Zetech Library - TRC | Zetech Library - TRC | General Stacks | 28/06/2016 | 5371 | 1 | HF5415.5 .C36 2003 | Z008013 | 04/01/2024 | 25/09/2017 | C.1 | 28/06/2016 | Books |