Communication skills in health and social care / (Record no. 4156)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01683nam a22001817a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190802122238.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 171114b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781526401335 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | ZET-Ke |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HV297 |
| Item number | .M67 2017 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Moss, Bernard. |
| 245 ## - TITLE STATEMENT | |
| Title | Communication skills in health and social care / |
| Statement of responsibility, etc | Bernard Moss. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 249 pages : |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Acceptance -- Active listening -- Advising -- Advocacy -- Anti-discriminatory practice -- Assertiveness -- Assessment -- Barriers to good communication -- Breaking bad news -- Chairing meetings -- Challenging -- Communication and social media -- Complaints -- Confidentiality -- Conflict management -- Counselling -- Court room skills -- Eco maps -- Emotional Intelligence (EI) -- Empathy -- Empowerment, resilience and a strengths perspective -- Endings -- Establishing a professional relationship -- Feedback-giving and receiving -- Genograms -- Getting unstuck -- Group work -- Information & communication technology (ICT) and health informatics -- Interpreters -- Inter professional collaboration -- Interviewing children -- Labyrinths -- Learning difficulties -- Loss -- Mediation skills -- Mindfulness -- Motivational interviewing -- Non-verbal communication -- Overcoming fears and anxieties -- Professional capabilities framework (PCF) -- Reflective practice -- Religion -- Spirituality -- Suicide -- Supervision -- Talks and presentations -- Telephone skills -- Time management -- Tricky topics: sexuality and death -- Whistle blowing -- Wrong messages. |
| 521 ## - TARGET AUDIENCE NOTE | |
| Target audience note | Includes bibliographical references. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Health care . |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Books |
| Call number prefix | HV297 |
| Call number suffix | .M67 2017 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Inventory number | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Not For Loan | Non-fiction | Zetech Library - TRC | Zetech Library - TRC | Reference | 14/11/2017 | 6732 | 2 | 2 | HV297 .M67 2017 | Z008327 | 27/03/2024 | 13/03/2024 | C.1 | 14/11/2017 | Books | |||
| Library of Congress Classification | Non-fiction | Zetech Library - TRC | Zetech Library - TRC | General Stacks | 14/11/2017 | 6728 | HV297 .M67 2017 | Z008332 | 04/01/2024 | C.2 | 14/11/2017 | Books |