Hotel Front Office : (Record no. 651)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01678nam a22002057a 4500 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | ost |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120326t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0074515136 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | ZET-Ke |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX911.3.F75 |
| Item number | .A53 1982 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Andrews, Sudhir. |
| 9 (RLIN) | 987 |
| 245 ## - TITLE STATEMENT | |
| Title | Hotel Front Office : |
| Remainder of title | training Manual / |
| Statement of responsibility, etc | Sudhir Andrews. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi: |
| Name of publisher, distributor, etc | McGrawhill, |
| Date of publication, distribution, etc | c1982 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii,175 p.: |
| Other physical details | ill.; |
| Dimensions | 23cm. |
| 500 ## - GENERAL NOTE | |
| General note | includes Index |
| 521 ## - TARGET AUDIENCE NOTE | |
| Target audience note | The hotel industry_Introduction -- Role of international Airlines in the Tourism industry -- Roles of travel agent in the Tourism industry -- Types of Hotels -- Front office_Introduction -- Qualities of front office staff -- Front office salesmanship -- Importance of job description -- Job description of front office assistants -- Departments that front office coordinates with -- Front office procedures for emergencies -- Information -- Reservations -- Taking a reservation on phone -- Processing reservation revisions/cancellations -- Reception -- How to calculate the room position -- Job description of front office cashiers -- Hotel credit -- Foreign currency -- Guest folio -- Allowances --Guest Departure --Safety locker management -- Job description of night auditor -- The transcript -- Lobby -- Job description of bell boy -- Job description of bell captain -- Guest arrival/departure procedure -- Control of bell boys -- Left luggage procedure -- Scanty baggage procedure -- Wake-call procedure -- Processing housekeeping discrepancy -- Other duties of lobby staff. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Hotel front desk personnel. |
| 9 (RLIN) | 988 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Hotel management. |
| 9 (RLIN) | 916 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | Books |
| Classification part | TX911.3.F75 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Zetech Library - Pioneer | Zetech Library - Pioneer | Reference | 28/03/2012 | 970 | 3 | TX911.3.F75.A53 1982 | Z001231 | 04/01/2024 | 11/09/2018 | C1 | 28/03/2012 | Books |