Developing management skills : a comprehensive guide for leaders / James Carlopio and Graham Andrewartha.
Material type:
TextPublication details: Australia : Pearson Education, c2008.Edition: 4th edDescription: xix, 555 p. : illISBN: - 9780733991066
- HD30.4 .C37 2008
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| HD30.3 .P49 2004 The Pfeiffer book of successful communication skill-building tools : | HD30.37.P36 2001 Business data communications and networking / | HD30.4 .C3 2008 Developing management skills : | HD30.4 .C3 2008 Developing management skills : | HD30.4 .C3 2008 Developing management skills : | HD30.4 .C3 2008 Developing management skills : | HD30.4 .C3 2008 Developing management skills : |
Includes index.
Part 1: Personal skills: Management essentials -- Developing self-awareness -- Managing a healthy workplace -- Solving problems analytically and creatively.Part 2: Interpersonal skills -- Communicating supportively -- Motivating others -- Managing conflict.
Part 3: Group skills: Empowering and delegating -- Building effective teams -- Managing change.
Part 4: Specific communication skills -- Making oral and written communications -- Concluding interviews.
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