Managing quality : integrating the supply chain / S. Thomas Foster.
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TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.Edition: 3rd edDescription: xxiii, 568 p. : ill. ; 27 cm. + 1 CD-Rom (4 3/4 in.)ISBN: - 0132206447
- HF5415.157 .F67 2007
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Zetech Library - TRC General Stacks | Non-fiction | HF5415.157 .F67 2007 (Browse shelf(Opens below)) | C.1 | Available | Z006044 |
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Includes bibliographical references and index.
Differing perspectives quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Managing learning for quality improvement -- Implementing and validating the quality system.
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