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Check-in check-out / Gary K. Vallen, Jerome J. Vallen.

By: Contributor(s): Material type: TextTextPublication details: Boston : Pearson, c2014.Edition: 9th edDescription: xv, 436 p. : ill. (some col. ) ; 29 cmISBN:
  • 9781292021102
Subject(s): LOC classification:
  • TX911.3.M27 .V352 2014
Contents:
The traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology.
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Books Zetech Library - Ruiru Campus Reference Non-fiction TX 911.3.M27 V352 2014 (Browse shelf(Opens below)) C.1 Not For Loan Z007322

Includes bibliographical references and index.

The traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology.

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