TY  - BOOK
AU  - Woolcott, L. A.
AU  - Urwin, W. R
TI  - Mastering business communication
SN  - 9780333335291
AV  - HF5718 .W66 1983
PY  - 1983///
CY  - New York
PB  - Palgrave Mcmillan
KW  - Business Communication
N1  - Includes Index; Correspondence -- Reports -- Summarizing -- Advertising and publicity -- Manuals, instructions and form design -- Meetings documentation -- Meetings -- Spoken communication -- Listening and reading -- The role of audio-visual Aids -- Thinking and planning -- Language -- Non-verbal communication -- Charts and graphs -- Analysis and interpretation -- External and internal communication -- Information technology-the future
ER  -