TY - BOOK AU - Ralston,Faith TI - Play your best hand: how to manage the four types of knowledge workers--and stack the odds for maximum success SN - 1593376855 AV - HD8039.K59 R37 2007 PY - 2007/// CY - Avon, Mass. PB - Adams Media KW - Knowledge workers KW - Knowledge management KW - Leadership N1 - Includes bibliographical references (p. 204-207) and index; Lead the wild card--managing knowledge workers -- Are you in or out of the game? -- Learn the rules -- How to play -- Discover the four talent types -- Deal with talent differences -- Leverage personal attributes -- Discover your success pattern -- Create a winning team -- Develop employees--the right way! -- Address performance issues -- Build trust to succeed -- Conflict--call it off -- Know the score! -- Play your trump wisely -- Coach others to win -- Up the ante! UR - http://www.loc.gov/catdir/toc/ecip0620/2006028211.html ER -