TY - BOOK AU - Serafino,Len TI - Sales talk: how to power up sales through verbal mastery SN - 1580628516 (pbk. : alk. paper) AV - HF5438.8.P74 S47 2003 PY - 2003/// CY - Avon, Mass. PB - Adams Media Corp. KW - Sales presentations KW - Selling ER -