TY - BOOK AU - Heath,Chip AU - Heath,Dan TI - Made to stick: why some ideas take hold and others come unstuck SN - 9780099505693 AV - HM1033 .H43 2007 PY - 2007/// CY - New York PB - Random House KW - Social psychology KW - Contagion (Social psychology) N1 - Includes bibliographical references and index; What sticks? -- Simple -- Unexpected -- Concrete -- Credible -- Emotional -- Stories -- What sticks ER -