TY - BOOK AU - Swanson,Richard A. TI - Analysis for improving performance: tools for diagnosing organizations and documenting workplace expertise SN - 1576753417 (pbk.) AV - HF5549.5.P35 S88 2007 PY - 2007/// CY - San Francisco PB - Berrett-Koehler Publishers KW - Performance standards KW - Task analysis N1 - Includes bibliographical references (p. 295-303) and index UR - http://www.loc.gov/catdir/toc/ecip0616/2006020604.html UR - http://www.loc.gov/catdir/enhancements/fy0728/2006020604-d.html ER -