TY  - BOOK
AU  - Guerrier,Yvonne
TI  - Organizational behaviour in hotels and restaurants: an international perspective 
SN  - 9780471986508
AV  - TX911.3.M27 .G84 1999
PY  - 1999///
CY  - Chichester
PB  - John Wiley and Sons Ltd
KW  - Hotel management
KW  - Restaurant management
KW  - Organizational behavior
N1  - Includes bibliographical references  and index; Introduction -- Ways of seeing organizations -- Ways of seeing hospitality organizations -- The many faces of culture -- Motivation, job perfomance and job satisfaction -- Groups and leading groups -- Designing jobs and organizational structures -- Managers and their roles -- Serving customers -- The wider environment -- Into the future
ER  -