TY  - BOOK
ED  -  International Air Transport Association
TI  - Aviation training programme: airline cabin crew training
SN  - 9789291958239
PY  - 2010///
CY  - Montreal-Geneva
PB  -  International Air Transport Association
N1  - Introduction to cabin crew profession -- Landing the job -- Cabin crew healthy living -- Introduction to the aviation industry -- Introduction to aircraft and aviation familiarization --  Crew member coordination and communication -- Customer service -- Managing passenger interaction -- Safety and emergency procedures -- Medical emergencies and medical training -- Introduction to dangerous goods -- Aviation security -- Introduction to airline catering and food security.
ER  -