TY - BOOK AU - Armstrong,Gary AU - kotler,philip TI - Marketing: an introduction SN - 100273750011 AV - HF5415 .A7 2011 PY - 2011/// CY - Boston PB - Pearson KW - KW - Marketing KW - Management N1 - Includes bibliographical references and index; Part one: defining marketing and the marketing process -- Part two: understanding the market place and the consumers -- Part three: designing a customer-driven strategy and mix -- Part four: extending marketing ER -