TY - BOOK AU - Jones,Heather AU - Mann, Robyn. TI - Setting the scene: work place communication skills SN - 0733900720 AV - PN1995.9 .J61997 U1 - 791.43/34 22 PY - 1997/// CY - Australia PB - Longman KW - Animated films KW - Technique N1 - Includes bibliographical references and index; In a hotel workplace communication -- In a department store job seeking skills and interviews -- On the road presenting information -- In a pharmacy client interaction and writing skills -- In the public service work environment and office roles -- Ina television station meetings and team building -- In a computer company speaking in public and graphical communication -- In an advertising agency work team communication -- In a bank negotiating skills and dealing with conflict -- In a medical practice presenting reports ER -