TY  - BOOK
AU  - Taylor,Shirley
TI  - Communication for business: a practical approach 
SN  - 0273687654 (paperback)
AV  - HF5718 .T39 2005
PY  - 2005///
CY  - Harlow, England, New York
PB  - Pearson Longman
KW  - Business communication
N1  - Includes index; The nature of communication -- Business letters -- Telecommunications -- Internal communication -- Persuasive communication -- Visual and oral communication
ER  -