TY - BOOK AU - Smith,Malcolm TI - Performance measurement & management: a strategic approach to management accounting SN - 1412907632 (hbk.) AV - HF5657.4 .S558 2005 PY - 2005/// CY - London, Thousand Oaks, Calif. PB - SAGE KW - Managerial accounting N1 - Includes bibliographical references (p. [285]-295) and index; Introduction -- Emerging issues -- Performance measurement and analysis -- Strategy alternatives -- Product and customer profitability -- Know your processes -- Know your people -- Management information systems -- Financial modelling ER -