TY - BOOK AU - Dwyer,Judith TI - The business communication handbook SN - 0724805087 AV - HF5718 .D88 2000 PY - 2000/// CY - Australia PB - Pearson Education Limited KW - Communication KW - Business KW - Conflict management N1 - Includes bibliographical Index; Using communication knowledge and skills -- Communication in the workplace -- Writing skills for work -- Writing workplace documents -- Communicating to secure a job ER -