TY  - BOOK
AU  - Clearly,Sandra
AU  - Harran,Mercelle
AU  - Luck,Jacqueline
AU  - Potgieter,Sally
AU  - Scheckle,Eileen
AU  - Vand der Merwe,Renee
AU  - Herdeen
TI  - Communication: a hands-on approach 
SN  - 9780702177149
AV  - P 90 .C6 2005
U1  - 302.2 23
PY  - 2012///
CY  - Landsdowne
PB  - Juta & Co. Ltd
KW  - Communication
N1  - Unit i principles of communication -- Foundations of human communication -- Self-awareness and communication -- Understanding verbal messages -- Understanding nonverbal messages -- Listening and responding -- Adapting to others : diversity and communication -- Unit ii interpersonal communication -- Understanding interpersonal communication -- Enhancing relationships -- Unit iii communicating in groups and teams -- Understanding group and team performance -- Enhancing group and team performance -- Unit iv presentational speaking -- Developing your presentation -- Organizing and outlining your presentation -- Delivering your presentation -- Speaking to inform -- Speaking to persuade -- A interviewing -- B sample speeches for discussion and evaluation
ER  -