TY - BOOK AU - Naylor,John TI - Introduction to operations management SN - 0273655787 AV - TS155 .N23 2002 U1 - 658.5 21 PY - 2002/// CY - Boston PB - McGraw-Hill/Irwin KW - Production management N1 - Includes bibliographical references and index; Production and operations in context -- Location and layout -- Operations planning and control -- Quality and operations improvement ER -