TY - BOOK AU - Bovee,Courtland L. AU - Thill,John V. TI - Business communication today SN - 9780138155391 AV - HF5718 .B66 2010 PY - 2010/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Business communication KW - United States KW - Case studies KW - Communication in organizations N1 - Includes bibliographical references and indexes; Understanding the foundations of business communication -- Applying the three-step writing process --Crafting brief messages -- Supporting messages with quality information -- Planning, writing and completing reports and proposals -- Designing and delivering oral online presentations -- Writing employing messages and interviewing for jobs ER -