TY - BOOK AU - Foster,S.Thomas TI - Managing quality: integrating the supply chain SN - 0132206447 AV - HF5415.157 .F67 2007 PY - 2007/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Quality of products KW - Quality control N1 - Includes bibliographical references and index; Differing perspectives quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Managing learning for quality improvement -- Implementing and validating the quality system ER -