TY - BOOK AU - Chaney,Lillian H. AU - Martin,Jeanette S. TI - Intercultural business communication SN - 0131860097 AV - HF5389 .C47 2007 U1 - 395.5/2 22 PY - 2007/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Business etiquette KW - Corporate culture KW - Business communication KW - Intercultural communication N1 - Includes bibliographical references and index; The nature of intercultural communication -- Universal systems -- Contrasting cultural values -- Cultural shock -- Language -- Oral and nonverbal communication patterns -- Written communication patterns -- Global etiquette -- Business and social customs -- Intercultural negotiation process -- Intercultural negotiations components -- Laws affecting international business an travel UR - http://www.loc.gov/catdir/toc/ecip0519/2005026163.html ER -