TY - BOOK AU - Locker, Kitty O. TI - Business and administrative communication SN - 0256087474 AV - HF5718 .L63 1992 PY - 1992/// CY - Chicago : PB - Irwin N1 - "Quick reference" on [2] p. inserted. Includes bibliographical references (p. 655-664) and indexes; Introduction -- The building blocks of effective messages -- Letters and memos -- Nonverbal and oral communication: international and intercultural -- Reports -- Job hunting ER -