TY - BOOK AU - Locker,Kitty O. AU - Weston, Paula C. TI - Instructor's resource guide volume I to accompany business and adminstrative communication SN - 0072903295 AV - PE1115 .L63 1998 U1 - 808/.06665 20 PY - 1998/// CY - Homewood, Ill. PB - Irwin KW - English language KW - Business English KW - Business writing KW - Business communication N1 - includes bibliography; Introduction to the instructor's resource manual --Business communication management and success -- Building goodwill -- Adapting your message to your audience --Making your writing easy to read -- Planning composing and revising -- Designing documents slides and screens -- Informative and positive messages -- Negative messages -- Writing persuasive messages -- Handling difficult persuasive situations -- Sales and fundraising letters -- International communication -- Working and writing groups -- Planning proposing and researching reports -- Using graphs and other visuals -- Making oral presentations -- Resumes -- Job application letters -- Job interviews followup letters and calls and job offers. ER -