TY - BOOK AU - Hooper,Jean AU - Janis, Harold J. TI - Writing and communicating in business SN - 0726937355 AV - HF5726 .H66 1981 PY - 1981/// CY - New York PB - Macmillan KW - English language KW - Business English KW - Commercial correspondence KW - Business communication KW - Business writing N1 - Bibliography: p. 537-540; Communicating in organizations -- The concept of communication -- The language of business -- Communicating with letters -- Special types of letters -- Job applications -- Organizing information -- Communicating with reports -- Putting reports in final form -- Shorter reports: Special types -- Graphic presentation -- Elements of persuasion -- Sales and goodwill letters -- Handling controversial issues -- Speech communication -- Library research papers or essays -- Style manual ER -