TY  - BOOK
AU  - Rutherford,Denney G.
AU  - O'Fallon,Michael J.
TI  - Hotel management and operations
SN  - 9780470177143
AV  - TX911.3.M27 .H663 2014
PY  - 2011///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Hotel management
N1  - Includes bibliographical references and index; Overview -- Organisation -- General managers a view at the the top --  Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division --  Marketing and associated activities -- Financial control and information management -- Human resource policy management
ER  -