TY - BOOK AU - Cook,Sarah TI - The essential guide to employee engagement: better business performance through staff satisfaction SN - 9780749449445 AV - HF5549.5.J63 .C66 2008 PY - 2008/// CY - London, Philadelphia PB - Kogan Page KW - Job satisfaction KW - Personnel management N1 - Includes bibliographical references (p. [216]-221) and index; What is employee engagement -- Beginning an employee engagement programme -- Identifying the key drivers of engagement in your business -- Developing an employee engagement strategy -- Well-being -- Information -- Fairness -- Involvement -- Agents for change -- Sustaining a focus on employee engagement ER -