TY - BOOK AU - Palta, Namrata TI - The art of effective communication SN - 9798183821079 AV - P90 .P3 2012 PY - 2012/// CY - New Delhi PB - Lotus Press KW - Communication N1 - Understanding communication -- Verbal communication -making presentations -- Non verbal communication -- Body language -- Listening skills -- How to be a good communicator -- Written communication -- Interpersonal communication -- Client communication -- Communication conclusions ER -