TY  - BOOK
AU  - Spangle,Michael
AU  - Isenhart,Myra Warren
TI  - Negotiation: communication for diverse settings 
SN  - 0761923489 (C)
AV  - HM1126 .S63 2003
PY  - 2003///
CY  - Thousand Oaks, CA
PB  - Sage
KW  - Conflict management
KW  - Negotiation
N1  - Includes bibliographical references and index; Foundations of negotiation -- Contextual nature of negotiation -- Theoretical perspectives -- Negotiation processes -- Qualities and skills of effective negotiators -- When negotiation breaks down -- Interpersonal negotiation -- Consumer negotiation -- Organizational negotiation -- Community negotiation -- International negotiation -- Integrating the art with the science of negotiation
ER  -